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FAQ – Divine Consulting Associates
Client Resources • FAQ

Your Questions,
Answered.

Everything you need to know about filing your taxes with Divine Consulting Associates — from fees and refunds to security and virtual filing.

Led by Liz

Real people. Real answers.

You will always work directly with a tax professional — not an automated system. We are here to guide you every step of the way.

Why Divine Consulting

Tax preparation built on trust and excellence.

Fully Virtual

File your taxes from anywhere in the country using our secure online tools — same high-quality service, no in-person visit required.

IRS-Compliant & Secure

We use IRS-approved software and encrypted client portals to protect your personal information at every step of the process.

Personal Guidance

You work directly with a real tax preparer — never an automated system. We review your documents, answer your questions, and file with accuracy.

Frequently Asked Questions

Tax Filing FAQ

The Process
You'll receive an online intake form to complete. Once submitted, your preparer will review it and contact you to move forward with the filing process.
100%. You'll work directly with one of our tax preparers. Not an automated system.
Yes. Divine Consulting Associates is a fully virtual tax firm. We help clients nationwide using secure online tools. You can file your taxes from anywhere while receiving the same high-quality service and personalized support.
Documents vary by situation, but most clients will need a valid photo ID, Social Security numbers for all household members, W-2s or 1099s, and any other income or deduction records. Your preparer will walk you through exactly what is needed for your specific return.
Fees & Refunds
Our firm uses a "form-based" fee structure — meaning your filing cost is determined by the number of forms we prepare. This ensures you only pay for what your return actually requires.
Most tax refunds are issued within 21 days after the IRS accepts an electronically filed return. Paper-filed returns typically take 6–8 weeks or longer to process.
If you are entitled to a refund, we offer 3 payment options: Direct Deposit, Prepaid Debit Card, or Check.
Security & Privacy
Absolutely. We use IRS-approved software and client portals that protect your information every step of the way. Your data stays private and fully secure.
We take your privacy seriously. Your information is protected using encrypted, password-secured data stored within IRS-compliant systems. We never share your personal information with unauthorized third parties.
Our Services
Yes. We assist clients with filing prior-year tax returns. Our team will review your situation, determine what documents are needed, and guide you through the process step by step.
Yes. We work with individuals, self-employed clients, and small business owners. Whether you receive a W-2, 1099, or operate a business, we have the expertise to file your return accurately and maximize your eligible deductions.
Yes. Beyond tax preparation, Divine Consulting Associates offers the Divine Consulting Tax Academy — a training program for aspiring tax professionals who want to learn the industry with the guidance of an experienced mentor.
Yes. Because we are a fully virtual firm, we are able to serve clients nationwide. No matter where you are located, you can access our professional tax preparation services.
Our Foundation

What We Stand For

Accuracy

Compliance

Education

Integrity

Ready to File?

Let's get your taxes done right.

Connect with Divine Consulting Associates today. Our team is ready to guide you through every step of the filing process — virtually, securely, and with care.

Trusted Solutions for Every Financial – Powered by DIVINE CONSULTING ASSOCIATES

Contact Us

+1 726-263-0422

2186 Jackson Keller Rd San Antonio Texas, 78213

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